School Age Programs - Frequently Asked Questions

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Frequently Asked Questions - School Age Programs

Click below for frequently asked questions and answers about our Before and After School programs for children ages 3 years 8 months-12 Years.

You must complete all the fields required in the registration process. Learn more about what information is required.

Until you get a family doctor, write in the phone number and address of a walk-in medical clinic that you would use. You must also include the name of a doctor who works at that clinic, preferably one your child has seen on a regular basis.

Your registration will not be confirmed until you have two emergency contacts who would be available in case of an emergency. The two emergency contacts must have different telephone numbers, and be aware of this responsibility.

PLASP offers a discount to families who have three or more children enrolled in any PLASP centres and programs. A 50% discount will be applied to the child(ren) with the lowest-priced fees. 

Children decide what they would like to do in our programs.  Children can choose from a variety of things including toys and games, arts, reading, group, gym and outdoor activities.  Time is provided for homework.

PLASP follows Canada's Food Guide and children in the Before School program are provided a nutritious breakfast such as cereal, milk and fruit. Children in the After School program are served a substantial, nutritious snack including food such as sandwiches, fruit, cheese, crackers and juice. 

PLASP operates "nut free" programs. Some children suffer severe allergic reactions to nut products. Please do not bring, or send any items containing nuts or peanut products to any PLASP program. Nut and peanut products will not be served to the children for breakfast, snacks, or used in any crafts.

Staff are trained to the highest standards in working with school age children and must hold a valid First Aid Certificate. Registered Early Childhood Educators (RECE) are hired who are registered with the College of Early Childhood Educators PLASP offers continuous training for all staff.

A refund of 50% of bi-weekly fees is given, upon written request, for 10 or more consecutive program days missed due to hospitalization or illness. A doctor's note is required.

All program requests are done online. To register for a PLASP program, you must first create a PLASP account.

Adding or cancelling programs  must be done by logging into your PLASP account. Please note that cancellation requests must be submitted one week (5 business days) prior to the next scheduled pre-authorized payment day.

For more information, please watch our instructional videos for adding or cancelling programs.

PLASP Child Care Services accepts funding from Children’s Services for the Region of Peel and the City of Toronto. Families who need financial assistance can apply to the Region of Peel or the City of Toronto. Please contact them at your earliest opportunity to begin the process to receive a subsidy.

If you live in Toronto, please call our Parent Services hotline at 647-484-4372 (long distance: 1-888-739-4102) BEFORE you begin the online registration process.

Important Phone Numbers


Yes - it is not uncommon for another individual to pay for child care fees. Fees can be paid by another person, as long as current payment procedures are followed.

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